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Measuring the success of on-line communities in an enterprise networking tool
pp. 188-196
Abstract
We look at self-forming communities on one company's externally-facing business networking tool to better understand factors contributing to the success of a community. We propose that there is no single measure of success of a community; success of different kinds of communities depends on a variety of factors, including the perspective of the stakeholders and the type of community established.
Publication details
Published in:
Ant Ozok A, Zaphiris Panayiotis (2011) Online communities and social computing: 4th international conference, OCSC 2011, held as part of HCI international 2011. Dordrecht, Springer.
Pages: 188-196
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DOI: 10.1007/978-3-642-21796-8_20
Full citation:
Holtzblatt Lester J., Damianos Laurie E. (2011) „Measuring the success of on-line communities in an enterprise networking tool“, In: A. Ant Ozok & P. Zaphiris (eds.), Online communities and social computing, Dordrecht, Springer, 188–196.