European Society
for Phenomenology


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191822

Towards collaborative agent-based knowledge support for time-critical and Business-critical processes

Andrea Freßmann Rainer Maximini Thomas Sauer

pp. 420-430

Abstract

In this paper, we present the Collaborative Agent-based Knowledge Engine approach for supporting mobile workers performing time-critical and/or business-critical tasks within agile projects. By a combination of sophisticated knowledge management and a light-weight workflow model, this approach provides guidance and knowledge as required to perform the individual activities. Moreover, we discuss aspects for maintaining project history, as well as possibilities for integrating tools regarding computer-supported collaborative work already deployed in organizations.

Publication details

Published in:

Dieter Althoff Klaus, et al. (2005) Professional knowledge management: third biennial conference, wm 2005, Kaiserslautern, Germany, april 10-13, 2005, revised selected papers. Berlin, Springer.

Pages: 420-430


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DOI: 10.1007/11590019_49

Full citation:

Freßmann Andrea, Maximini Rainer, Sauer Thomas (2005) „Towards collaborative agent-based knowledge support for time-critical and Business-critical processes“, In: K. Dieter Althoff, A. Dengel, R. Bergmann & M. Nick (eds.), Professional knowledge management, Berlin, Springer, 420–430.